I want to buy it so hard but I've got some doubts

[HotelPriceCompare]

Dear Duarte

Thanks for your message and sorry you are still having problems.

We received your video - however it only seemed to be 1 second long so we couldn't really see what was going on.

However, we did notice that you are using Excel for Mac and to be honest with you we have not tested the spreadsheet on the Mac version of Excel.

We quickly tested the version received in your email in Excel 2010 and Excel 365 Windows and it works perfectly (we are happy to make another quick video adding your hotel if you are interested).

Finally, if you are unable to get this working we are very happy to refund your purchase.

Regards,

HotelBookingPriceCompare

[duarte.rodrigues offline]

Hello Dear Team of Hotel Booking Price Compare,

My excel is the office 2019 plus, i have used three computers, the mac have in installation of a windows, so i think it doesn't have any problem.

I have sent you the correct video throw wetransfer.

Thank you.

Best Regards
Duarte Rodrigues

[HotelPriceCompare]

Dear Duarte,

Thank you for the video via WeTransfer.

Can we trouble you to watch this video we have sent via weTransfer here as a response.

https://we.tl/t-FIzG252D27

Can we trouble you to visit this link from your hotel computer.

https://www.booking.com/markers_on_map? ... 8143535197

You should get a response from Booking similar to the image below containing the price information.

We get the feeling your Hotel firewall may be preventing Excel from accessing the internet (this happened to us with Novotel).

Can we trouble you to try the spreadsheet on a different internet network (perhaps at home?).

Once again, if we can't get this to work we are happy to refund.

Regards,

HotelBookingPriceCompare

[HotelPriceCompare]

Dear Duarte,

Can we also trouble you to open the attached spreadsheet.

You should get a response like this.

Thanks in advance.

HotelBookingPriceCompare.

[duarte.rodrigues offline]

Hello Dear Team of HotelBookingPriceCompare.

I think we have found the problem, when i have opened the excel sheet it have appeared the following error.

It's related with the windows system bits.

I will wait for your contact.

Best Regards
Duarte Rodrigues